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HIPAA Compliant Fitness and Bodywork Website.

Chain Reaction Therapy is all about that body alignment. Their mission is “to see the community succeed in their health and wellness goals through high-quality programming, nutrition, and hands-on therapy. Excelling in understanding the body in movement and empowering clients to make the best possible choices for their personal well-being.”

Chain Reaction Therapy

Chain Reaction Therapy doing structural integration work on the head/skull area
Chain Reaction Therapy picture of structural integration being done on the foot

BACKGROUND

Chain Reaction Therapy came to me with a need to digitize their client base and redesign their existing Wix site. We just happened to start this project right before COVID-19 started shutting down the country. A simple scheduling system that recorded their clients in a CRM system while creating appointments on customer’s personalized dashboards, and payment systems for individual, recurring, or package deals…became coupled with the need to be fully HIPAA Compliant adding capabilities that took the practice online. (It was quite the pivot).

CREATIVE JOURNEY

This project came together through handling the STRATEGY: through DISCOVERY SESSIONS and Project Management addressing timelines and goals. DESIGN through creating WIREFRAMES/PROTOTYPES that the client could understand workflow and navigating through the site. And then the final implementation through DEVELOPMENT
image sample of appointment scheduler on Chain Reaction Therapy

Appointment Booking System with Bi-Directional Calendar Integrations

Appointment Booking System that initiates from a purchase of individual services or packages. Customizable to provide clients with recurring appointments that stores their details in their private accounts. This feature also syncs with all calendars both on the client and staff’s sides so everyone stays on the same page without the worry of double booking.

eCommerce Shopping & Payment Gateway

Easily hooking in an eMerchant account for various providers through a backend system that allows the administrator to charge, edit or refund clients.
Zoom integration section of Chain Reaction Therapy site

Online Training (Zoom Video Conferencing)

Automated system that handles the customers requests, once approved, setting up a zoom session just for that client, and adds that event onto the client and staff members’ calendars automagically. (With or without COVID restrictions, online support for those clients that would like to train remotely. This gave clients a way to request appointment times which automatically sets up a new zoom session just for them. The staff member gets notified of the creation of calendar events and zoom sessions. No extra setup necessary. )

DELIVERABLES

Chain Reaction Therapy display mobile and desktop views
HIPAA Compliant Icon

HIPAA Compliance

HIPAA Compliant, making sure secured on server-side as well as protecting patient details on the frontend through security means

Responsive Cross-Browser Compatibility

Tested on all browsers and devices for universal compatibility.

Social Media Engagement and Geo-Targetted Marketing

geo location and making sure all social media reflects the right information pulling people to the site.

Client Relationship Management

CRMs help you manage new and existing clients so that you can communicate promotional or business updates automatically. Mailchimp integrated to allow for the owners to send out newsletters or communicate with those who have abandoned their carts.

Image and Site Optimization

Image optimization and site performance tested. We support WCAG and 508 Compliance.

THE VISUAL HIGHLIGHTS.

Chain Reaction Therapy picture of before and after of homepage
Before & After Homepage
Chain Reaction Therapy Individual and Package Pricing Page
Individual and Package Pricing Page
Chain Reaction Therapy Appointment Scheduler
Appointment Scheduler
Chain Reaction Therapy Customized Manual
Customized Manual

The Results

“My husband/business partner and I were looking to revamp our website design and function. Sachi did just that and more. Her guidance was exactly what we needed and her natural eye for design made for an easy and exciting process to work with her. With our business being in the health and wellness field, we wanted to work with someone who understood our world and could translate that into the perfect website. Sachi gets it and intuitively integrates her own knowledge and experience of the healing arts with her digital and web design experience. So grateful to have had this opportunity to work with Sachi!” – Azilee Frye O’Neil
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