MindMeld Interactive Privacy Policy

Effective date: October 2, 2020

Who we are

MindMeld Interactive operates the website at https://mindmeldinteractive.com. You can contact us at info{@}mindmeldinteractive[dot]com.

This policy explains what personal data we collect on our website, why we collect it, how we use it, who we share it with, how long we keep it, and the choices you have. It applies to this site, any sub‑pages, contact or booking forms, newsletter signups, and payment or scheduling links we host or embed.

Quick summary

  • We collect information you give us, like contact details, messages, bookings, and purchase info

  • We also collect device and usage data through cookies and analytics to improve the site

  • We use trusted service providers to run email marketing, forms and CRM, payments, spam protection, and hosting

  • You can request access, correction, deletion, or a copy of your data

  • California residents can opt out of sale or sharing for cross‑context behavioral advertising under CPRA

  • We do not knowingly collect data from children under 13

What data we collect and why

Information you provide

  • Contact and inquiry forms: name, email, phone, company, message content, and any files you attach. Used to reply and provide services

  • Newsletter signups: name and email. Used to send updates and marketing via our email provider. You can unsubscribe any time using the link in each email

  • Account and login details if accounts are enabled: name, email, username, password. Used to manage your account and provide access to gated content

  • Bookings, purchases, or invoices: name, email, billing address, payment method token, purchase details. Payments are processed by our payment processor; we do not store full card numbers

  • Comments on posts: the data shown in the comment form plus your IP address and browser user agent string to help with spam detection

Information collected automatically

  • Device and usage data: IP address, browser type, operating system, referring pages, pages visited, and timestamps

  • Cookies and similar technologies: used for site functionality, preferences, analytics, and where applicable advertising measurement. See Cookies below for details

Information from third parties

  • Service providers may give us limited information needed to provide services, such as delivery status for emails or payment confirmation for purchases

 

Comments and profile photos

If you leave a comment, we collect the data shown in the comment form, your IP address, and browser user agent to help detect spam. An anonymized string created from your email address may be sent to the Gravatar service to check if you use it. After approval of your comment, your profile image is visible to the public in the context of your comment. See Gravatar privacy at https://automattic.com/privacy/

Media uploads

If you upload images, avoid including embedded location data such as EXIF GPS. Visitors to the site can download and extract location data from images displayed on the site

Cookies and similar technologies

Cookies are small files stored on your device. We use them to

  • Remember your preferences and keep you logged in where accounts are enabled

  • Improve site performance and security

  • Measure site traffic and understand how visitors use our pages

  • Support forms, comments, and content editing

Cookie durations on this site include

  • Comment convenience cookie that remembers your details so you do not have to re‑enter them when leaving another comment. Lasts up to one year

  • Temporary cookie on the login page to check if your browser accepts cookies. Deleted when you close your browser

  • Login cookies to save your login information and screen display choices. Login cookies may last up to two days. Screen option cookies may last up to one year. Selecting Remember Me keeps your login for up to two weeks. Logging out removes login cookies

  • If you edit or publish an article, a cookie may be saved in your browser that stores the post ID of the article you edited. Expires after one day

You can control cookies through your browser settings. Some features of the site may not work properly without cookies. Where required by law, a cookie notice will present options to accept or manage preferences

Embedded content from other sites

Articles on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves as if you visited the other site directly. Those sites may collect data about you, use cookies, embed third‑party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that service. Review the privacy policies of those websites

Analytics, email, CRM, and payments

We use service providers to run this site and deliver services. These providers process personal data on our behalf as needed to perform their services

  • Email marketing: ConvertKit for newsletter delivery and subscriber management

  • Customer relationship management and forms: HubSpot for lead collection and site forms

  • Payments: Stripe for secure payment processing. Stripe collects payment information and may set cookies to prevent fraud

  • Website platform and plugins: WordPress and related plugins for site functionality, comments, and spam detection

  • Gravatar for profile images associated with comments

These providers have their own privacy policies and security practices. We only allow them to process personal data for specified purposes and in accordance with our instructions

How we use your information

  • To provide, operate, and maintain the website and services

  • To respond to inquiries and deliver customer support

  • To send administrative notices, confirmations, and updates

  • To send marketing communications if you have subscribed or otherwise permitted us to do so

  • To analyze site performance and improve content, usability, and security

  • To comply with legal obligations and enforce our terms or protect rights

Legal bases for processing

If you are in the European Economic Area or the United Kingdom, we process personal data under these legal bases

  • Consent for newsletter subscriptions, certain cookies, and optional marketing

  • Contract when we provide requested services, bookings, or purchases

  • Legitimate interests such as improving our site, preventing fraud, and securing our systems, balanced against your rights

  • Legal obligation where we must keep records for tax, accounting, or regulatory purposes

Who we share your data with

We share personal data with service providers that help us operate the site and deliver services. Examples include hosting, email delivery, form handling, spam detection, analytics, and payment processing. We require these providers to safeguard your data and only process it as instructed by us. We may also share data if required by law or to protect our rights, users, or the public

We do not sell personal information. We do not share personal information for cross‑context behavioral advertising

How long we retain your data

  • Comments and their metadata are retained indefinitely to recognize and approve follow‑up comments automatically rather than holding them in a moderation queue

  • If user accounts are enabled, we store the personal information provided in user profiles. Users can see, edit, or delete their personal information at any time except for usernames. Website administrators can also see and edit that information

  • Contact inquiries, booking records, and transaction details are retained for as long as needed to provide services and comply with legal obligations, including tax and accounting retention periods

Your rights and choices

Depending on where you live, you may have the right to

  • Access the personal data we hold about you

  • Correct inaccurate personal data

  • Request deletion of your personal data

  • Request a copy of your data in a portable format

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

You can exercise these rights by emailing info{@}mindmeldinteractive[dot]com. We may need to verify your identity before fulfilling your request

California privacy rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act

  • Right to know what categories of personal information we collect, use, and disclose

  • Right to access, correct, or delete your personal information

  • Right to opt out of sale or sharing of personal information for cross‑context behavioral advertising. We do not sell or share personal information as defined by CPRA

  • Right to limit the use and disclosure of sensitive personal information. We do not use sensitive personal information for inferring characteristics

  • Right to non‑discrimination for exercising your privacy rights

To exercise these rights, contact us at info{@}mindmeldinteractive[dot]com

International data transfers

We may transfer personal data to service providers outside your country, including the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses to protect personal data transferred from the EEA or UK

Security

We use administrative, technical, and organizational measures designed to protect personal data, including encryption in transit for our site, access controls, and provider due diligence. No method of transmission or storage is fully secure, so we cannot guarantee absolute security

Children’s privacy

Our site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will delete it

Do Not Track

Some browsers offer Do Not Track signals. Our site does not currently respond to Do Not Track signals

Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date. If changes are material, we will provide a more prominent notice

Contact us

If you have questions about this policy or our data practices, contact

MindMeld Interactive Email: info{@}mindmeldinteractive[dot]com

Website: https://mindmeldinteractive.com